Reuters (talks about) embracing citizen journalism
After working in the publishing business for 2 year I have a real interest in seeing how that industry deals with the shift toward social media and citizen journalism. So, it has been great reading some of the stories that have come out of the WeMedia conference in Miami.
One of the biggest hurdles for citizen journalism is the rift it has created between the people in charge of traditional media companies and the journalists that work for them. I found that it wasn’t uncommon for writers to feel that the only reason their organisations were interested in citizen journalism is because they could save money on reporting and lay off ‘proper journalists’. Chris Ahearn, president of Reuters, thinks it’s a confidence issue: “as soon as we get over this crisis of confidence we will realise that this is a golden age of journalism.”
In fact Chris had quite a few interesting things to say – there is a post about his speech on the Gaurdian’s OrganGrinder blog.
I think Reuters will play a particularly interesting role in the shift toward social media. The fact of the matter is that most media companies, particularly newspapers, are cash strapped. They are doing less reporting themselves and are relying more heavily on picking up syndicated stories from organisations like Reuters. If Reuters starts sending out citizen journalism over the wires it becomes easy for editors to simply start running it. This is in comparison to getting your own citizen journalism system off the ground – a massive undertaking for most news organisations.
I don’t think this is ideal – but it could be a good start. I’m a believer in news communities. I think citizen journalism works best when someone in a community writes for that community (either virtual or geographical). So with Reuters sending out citizen journalism ‘feeds’ they will likely be detaching the journalist from the community – which in my opinion makes it less powerful.
Still, if editors become comfortable running these stories I think it is a much smaller leap to start asking their own readers to contribute to their newspapers and TV shows in more meaningful ways. I’m optimistic.
UPDATE: I should have mentioned the other big piece of citizen journalism news announced at WeMedia: The partnership between NowPublic and Asociated Press.
From the press release: “Contributions to the AP news report from NowPublic’s network of participants could take many forms over time, said AP Deputy Managing Editor for Multimedia Lou Ferrara. “They could range from simple eyewitness accounts to originally produced content.”
Of course NowPublic is another Canadian startup – based in Vancouver. Great to see them doing so well.
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Firstly, you’re in trouble for not telling me about this blog until today. Secondly, nice entry! The interesting thing about the wire services getting involved is that they’re relied upon so heavily by the news outlets for being accurate and for their content being ready-to-publish. Citizen content, because of its naturally dubious quality, doesn’t fit in with that. Perhaps the wires will have the resources necessarily to, as they say, separate the wheat from the chaff.
As for a crisis of confidence? Ahearn couldn’t be more correct. But citizen journalism won’t really take off until outlets figure out how to compensate the “citizens” in ways that extend past “notoriety.”
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